About

I’m Victor Crain.

I have two business activities and a range of personal interests.

Research:  Crain Associates Research LLC

I’ve been conducting customer satisfaction research, customer retention, win-loss and advertising research since 1980.  I’ve worked for some of the biggest names in the research industry (Harris, Gallup, Lieberman); now for myself.

Much of our work today involves semi-structured in-depth interviews with executives, medical professionals and consumers.

Industries:  Software, healthcare, financial services, retail, senior living

CAR’s strengths include

(1) A team of independent experts, each with upwards of 20 years of experience in research

(2) Flexibility and adaptability — we fit tools to business problems, not force problems to fit a particular tool or methodology

(3) Access to the latest technologies and analytic tools

(4) Low overhead costs, enabling us to compete even with Asian research suppliers

Contact:  Victor@crainassociatesresearchllc.com

Website:  www.crainassociatesresearchllc.com

Insurance:  Crain Insurance (AFLAC)

AFLAC provides supplemental insurance to help business owners, employees and their families with out-of-pocket expenses associated with illness and injury.

Those expenses can be expensive.  A woman with breast cancer and a silver level health insurance can expect on average to face $29,000 in out-of-pocket charges.  With a stroke that number jumps to over $96,000.  Most people can’t afford that and don’t expect it, which is why medical costs are a leading cause of bankruptcy in the US.

Aflac coverage starts at $20 per month — a very small amount to pay for something so important.

Contact:  victor_crain@us.aflac.com

Personal interests

Keeping up with the latest in medical research and technology; reading; history; economics and social issues.

Education

Political science and statistics, University of Chicago (AB) and Princeton (MA, ABD).

Family

Married (second) to the love of my life, with wonderful children and grandchildren.

 

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