Robocalls are computer-dialed communications, usually with an automated voice that tries to lure to call recipient into a conversation with a sales person. Because they are computer dialed, they can be generated in seconds and millions of call attempts are made each day. When the call recipient agrees to talk to an agent, they are connected to a traditional call center, often in India or the Philippines.
The Federal Communications Commission just leveled a find of $255 million US against two robocall operators in Texas. The centers were using bait-and-switch tactics to get people to sign up for health insurance through field marketing organizations, notably Florida-based Health Advisors of America.
John C. Spiller and Jakob A. Mears, under the business names Rising Eagle and JSquared Telecom, used spoofing technology to disguise their Caller ID, while one admitted to knowingly calling individuals on the National Do Not Call Registry because “he believed that it was more profitable to target these consumers.”https://insurance-forums.com/health/health-insurance-robocallers-face-record-225-million-fine-from-fcc/
The fines are the result of a larger investigation into mis-representing short-term, limited benefit health insurance as traditional comprehensive health insurance.
The fine in this case is the largest the FCC has ever imposed and the FCC has promised to do more.
She added that the cease-and-desist letters should serve as a warning sign to other entities that believe the FCC has turned a blind eye to this issue. “We certainly haven’t and we’re coming for you.”
Maybe this is how we can cure the Federal budget deficit?